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FREQUENTLY ASKED QUESTIONS

  • Our Address: The Sharon Playhouse is located at 49 Amenia Road in Sharon CT.

    Directions:

    • From Boston/Points East: The drive from Boston and Points East to Sharon Playhouse in Sharon CT is 165 miles and takes 3 hours and 8 minutes.

      • You can see the directions here.

        • Here are the directions:
          - Start at 20 Orleans St, Boston, MA 02128, USA.
          - Take I-90 W to 49 Amenia Rd, Sharon, CT 06069, USA

    • From New York City: via Taconic State Parkway. To get there by car, it will take about 2 hours and 15 minutes and cover 104 miles. Directions

    • From Albany/Points West: via I-90 E. To get there, it will take about 1 hour and 21 minutes and cover 69.8 miles. Directions.

    • From New York City (Train): Metro-North, take the Harlem Line to the Wassaic Station. https://new.mta.info/agency/metro-north-railroad

  • PARKING AT THE PLAYHOUSE: Parking is right next to the playhouse, is free and available one hour before show time. You may want to give yourself some extra time to arrive, as the parking lot tends to get busy! Upon your arrival, our parking staff will greet you and advise on the best spot to use.

    PLAYHOUSE WIFI: We provide free patron Wifi on our campus. Simply select our SPAudience network, password “Playhouse”. Feel free to check in online to let your friends know you are on our campus!

    PHOTOGRAPHY & RECORDING: Due to copyright laws, contractural arrangements, union rules, and the safety of our actors, the use of photographic or recording equipment of any kind is strictly prohibited during performances.

  • TICKETS: We accept printed AND digital versions of your ticket to get you in, so if you forget to print, don’t worry! We’ll gladly accept a screenshot of your tickets too! Just have your confirmation email visible on your phone! You can also pick up your tickets at Will Call at the Welcome Center just outside the lobby of the theater.

    Please be cautious of third-party ticket sellers—your safest and most reliable source for tickets is always directly at sharonplayhouse.org!

    BOX OFFICE:

    HOURS OF OPERATION
    MAY - OCTOBER
    2pm-6pm - Wednesday - Saturday
    1pm-5pm - Sunday

    NOVEMBER - APRIL
    10am-3pm - Monday-Friday
    During the off-season (November - April), the Box Office is located in the administration office.

    PHONE: 860.364.7469 (ext. 200 & 201)
    EMAIL: boxoffice@sharonplayhouse.org
    ONLINE:  Visit our Calendar of Events

  • The only official ticket source for Sharon Playhouse events is the Sharon Playhouse Box Office and at sharonplayhouse.org. Sharon Playhouse is not responsible for tickets purchased from unauthorized sources, which does include ticket brokers and third-party resellers. Tickets purchased at unauthorized sources are often greatly inflated in price; they may be lost, counterfeit, or invalid. 

    You will find Sharon Playhouse event tickets on sale with ticket brokers, but these are not the primary sales point. Please keep in mind if tickets are purchased from a ticket broker: 

    • We are not responsible for tickets purchased through unauthorized third parties. 

    • We cannot guarantee your tickets are valid, and you may not be guaranteed admittance into the theater. 

    • We cannot replace lost or stolen tickets. 

    • We cannot issue a refund if an event is canceled. 

    • We cannot contact you with information about the event, cancellations, or time changes. 

    Here are some tips to unintentionally avoid buying tickets from scalpers: 

    • Only purchase tickets from the Sharon Playhouse Box Office. 

    • If you see tickets that are more than $100 (before fees), you are probably buying from a third-party ticket broker and there is no guarantee these tickets are genuine. 

    All sales are final, and tickets are non-refundable. Casting, program, schedule, and pricing subject to change without notice. Sharon Playhouse reserves the right to return and refund any tickets identified as being sold above face value, minus ticket fees. Item description

    • Once you arrive and have your tickets, head to the Patio Bar which kicks off one hour before show time! The outdoor patio is our audience’s favorite place to hang out before a show and enjoy a beverage and some snacks!

    • You can pre-order intermission drinks before the show starts. Sign up at the bar and your drink will be waiting there for you when intermission comes!

    • Non-alcoholic beverages, snacks and Playhouse merchandise are available for sale inside our lobby on your way into the Olsen!

    • You can enjoy our delicious on-campus partnerships with local food trucks!

  • ACCESSIBILITY:

    • Assistive Hearing Devices:

      • Both the Olsen and the Bok spaces are equipped with an assistive listening system for the hearing impaired.

      • Assistive listening devices are available at the Box Office on a first-come, first-served basis the night of the performance. Reservations are not accepted in advance.

    • Wheelchair Accessibility:

      • Our venues are wheelchair accessible. Please notify the Box Office if you require wheelchair seating when booking (48-hour advance notice is greatly appreciated).

    • Service Animals:

      • Although animals are not permitted in the theater, an exception is made for guide dogs and service animals. Please inform the Box Office if any accommodations are required.

    DRESS CODE:
    At the Playhouse we make theater for you, and you make the experience what you want! So, dress up or dress down as much as you want, enjoy the show however you feel best!

    Reminder: Bring a Sweater!

    For the comfort and safety of our performers, technicians, and musicians, we maintain a consistent temperature in the theater. While this ensures an ideal environment for the show, it may feel a bit cooler to some. We recommend bringing a sweater or light jacket to stay comfortable during the performance.

    Thank you for your understanding and enjoy the show!

  • Restaurants within Driving Distance to the Playhouse:

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